Conversations
shouldn't scatter.
Threadline keeps every customer conversation — email, chat, WhatsApp — on a single line, so nothing gets lost between channels. Built by ClexTech, launching soon.
Register forEarly AccessEvery thread, right where you left it
Rebuilt on our existing inbox engine, restyled in ClexTech's palette with the thread-line as the throughline motif.
ThreadLine
Priya Nair
WhatsApp · Whitefield StudioBuilt for teams who'd rather reply than search.
Bulk sending & read receipts
Send templated campaigns to hundreds of contacts at once, with delivery and read-receipt tracking built in.
AI-native follow-ups
Threadline drafts context-aware replies and follow-ups on your behalf, so no thread goes stale waiting on you.
Templates & automation
Turn your best messages into reusable templates, and let automated notifications nudge the right person at the right time.
Unified inbox
Email, chat and WhatsApp collected into one thread per contact — no more switching tabs.
Thread continuity
Every reply stays stitched to the same line, no matter which channel it came in on.
Smart assignment
Route conversations to the right teammate automatically, based on team and workload.
Contact timeline
Full history with every contact — past threads, tags and notes — always one click away.
Saved replies
Canned responses and macros so common questions get answered in seconds, not minutes.
Tags & private notes
Label, prioritize and leave internal notes on a thread without your customer ever seeing them.